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we’re always here to help!




Esatto is proudly distributed and supported by Residentia Group and we’re always here to help.

Most product issues can be solved by referring to your product user manual. If you have misplaced your user manual, you can contact us to obtain a digital version. 


Please contact us using one of the following options:


1300 11 4357


Support Center Open Hours
Monday–Friday. 9.30 AM – 5.00 PM (AEST)

PO Box 341, Mount Eliza
Victoria, Australia 3930 


Self-help Portal

We also have a self-help knowledge-base where you can search for an answer to your question or even raise a service request. Please visit:


All Esatto products
now come with a 24 month warranty!




We take quality assurance very seriously, with each and every product in the range being hand inspected and tested by a capable quality assurance team. This ensures that the Esatto quality promise is firmly met and every Esatto product is confidently backed by a 24 month Manufacturer's warranty* to offer peace of mind. If you have any warranty concerns, please contact us.




* The 24 month warranty applies to all products purchased after 01/01/2017.