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we’re always here to help!

 

 

 

 

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ESATTO SUPPORT

Esatto is proudly distributed and supported by Residentia Group and we’re always here to help. Most product issues can be solved by referring to your product user manual. If you have misplaced your user manual, you can contact us to obtain a digital version. 
 

 
 

 

Please contact us using one of the following options:

 
 

SUPPORT CENTRE

Monday–Friday
9.30 AM – 5.00 PM (AEST)

 

PHONE

1300 11 4357

 

MAIL

PO BOX 6077
Collingwood North, VIC 3066

 

EMAIL

support@residentiagroup.com.au

 
 

 

Self-help Portal

We also have a self-help knowledge-base where you can search for an answer to your question or even raise a service request.

 

 
 

All Esatto products
now come with a 24 month warranty!

 

We take quality assurance very seriously, with each and every product in the range being hand inspected and tested by a capable quality assurance team. This ensures that the Esatto quality promise is firmly met and every Esatto product is confidently backed by a 24 month Manufacturer's warranty* to offer peace of mind. If you have any warranty concerns, please contact us.

* The 24 month warranty applies to all products purchased after 01/01/2017.